Refund policy
At All4RC.net, your satisfaction is very important to us. If you are not completely happy with your purchase, we are ready to assist. Please review our return and refund guidelines below.
Return Eligibility
We accept returns or exchanges within 30 days from the date of delivery, provided the following conditions are met:
- Items must be unused and in the same condition that you received them.
- Products must be returned in their original packaging, including all accessories, manuals, and documentation.
- A valid proof of purchase (order number, receipt, or invoice) must be provided.
Items that are returned damaged, used, or not in their original packaging may not qualify for a refund or exchange.
How to Request a Return
Before sending anything back, please reach out to our support team to get return instructions and the return address:
📧 Email us at: sales@jrcmodel.com
Please note: If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to the original method of payment.
Depending on your payment provider, it may take between 5 to 7 business days for the funds to appear.
Exchanges
Need a replacement? If you wish to exchange an item for the same model, please contact us at sales@jrcmodel.com.
We will provide further instructions to ensure a smooth exchange process.
Non-Returnable Items
Certain types of goods are exempt from being returned, including:
- Digital products and downloadable content
- Gift cards
- Items marked as "Final Sale"
- Health and personal care products (where applicable)
Note: Items purchased during a sale event are eligible for exchange only, not for refunds.
All4RC.net reserves the right to deny any return that does not comply with our policy guidelines.